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If you are reporting a technical issue, please include the following information:

• Web browser and version
  e.g. Microsoft Internet Explorer 8.x, Firefox 3.x, Opera 9.x, etc.
• Computer operating system.
  e.g. Microsoft Windows Vista, Apple Mac OS X v10.x, etc.
• Internet connection type.
  e.g. home DSL or cable, office network, library, etc.